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Duo Mobile Utk

Contact the Helpdesk at 9014482222 if a token device is necessary. Your standard desktop view as well as a typical mobile view.


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Duo is a dual-paned web browser built for Responsive Web Design RWD that lets you browse the web in two views.

Duo mobile utk. Log in using a passcode either generated with Duo Mobile sent via SMS generated by your hardware token or provided by an administrator. The Duo mobile app will generate an authentication passcode which does not require an internet connection or a cellular signal. Once you have your new phone go to 2fautkedurestore.

Before doing so IST will need to verify your identity. Learn About Duos Authentication Controls. I only have one device so I cant login to Duo IST User Accounts can temporarily disable the Duo requirement for Touchstone in order for you to get into httpsduomitedu to register another device.

Duo Mobile works with Duo Securitys two-factor authentication service to make logins more secure. Open the notification and youll see a green checkmark and a red x. You can click Add another device to start the enrollment process again and add another authenticator.

Install Duo Mobile on the new phone and scan the barcode to activate. By seeing these two views at the same time youre able to quickly test and work through multiple screen experiences rather than considering them separately. Authenticate via phone callback.

Once this is installed and you attempt to login to UT applications youll receive a push notification on your smartphone. Just review the request and tap Approve to log in. The new phone is added and listed with your other enrolled devices.

Click Hardware Tokens in the submenu under 2FA Devices on the left Click on the users hardware token. May not appear if no permissions are needed by the app you are accessing. The application generates passcodes for login and can receive push notifications for easy one-tap.

Thankyou Jessica Jane For Business. UTM - UTM HelpDesk 731 881-7900 If you get a new phone you will need to restore your Duo account to the new phone before you will be able to sign in. Log in to the Duo Admin Panel.

If you are not taking your phone with you contact the OIT HelpDesk for a temporary code or request a hardware token. What if my push alerts arent coming through. Disassociate the user from the hardware token by clicking the trash icon to the right of the users name see screenshot below.

Two-Factor Authentication This site provides information for the UTK and Knoxville-area Two-Factor Authentication project which includes the UT System Administration Institute of Agriculture and the Institute of Public Service. Allow your users to choose the method that best meets their needs and easily update their preferences at any time. Duo Push Preferred method Install the Duo Security Mobile app on your smartphone to receive push notifications.

When receiving a DUO notification on your phone you have the option to DENY the request if you did not initiate it. DUO two-factor authentication has been implemented at UTHSC to protect our credentials and to verify that the person wanting access to information is who they say they are. Enter the 6 digit code into the box displayed on the Duo login screen.

These tokens display a 6-digit number that changes every 30 seconds. UTHSC does have some hardware tokens that can be used for 2FA if you do not have a smartphone. Pushes a login request to your phone or tablet if you have Duo Mobile installed and activated on your iOS Android or Windows Phone device.

Accept or Allow any requested permissions. You will need to have the token every time you sign into an application that uses DUO. Please visit the Service Desk walk-ins office in building E17-106 contact the Accounts team by emailing accountsmitedu or call them.

Duo Mobile supports multiple authentication controls from push notifications to biometrics to passcodes while maintaining a consistent intuitive user login experience. Open the Duo Mobile app on your device and locate the currently displayed passcode. If your app isnt working as expected you can also use the restore to reactivate your device.


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